Help

### 1. Registration and Library Card * **How can I join the library?** You can register online using the form on our website or in person at any library branch by presenting a valid ID. * **Is the library card free?** Yes, the initial card issuance and digital account are completely free. If you lose your card, a replacement costs €2. * **Who can use the library?** Our library is open to everyone – residents, students, and international visitors. ### 2. Borrowing and Returns * **How long can I keep a borrowed book?** * Printed books: 30 days (maximum of 5 books at a time). * E-books & Audiobooks: 14 days. * Board games & Multimedia: 7 days. * **How can I renew my loans?** You can renew your books up to two times for an additional 14 days. Log into your account, go to "My Loans", and click "Renew" (only available if no other user has reserved the item). * **What are the fines for late returns?** The overdue fine is €0.10 per item for each day past the return date. ### 3. Digital Services (E-books & Wi-Fi) * **How do I access electronic resources?** Log into your library dashboard and navigate to the "Digital Resources" tab to claim your access codes for partner platforms (e.g., LibreBooks). * **Is there free Wi-Fi in the library?** Yes, connect to the `LibroMundo_Free` network. Log in using your library card number and password. ### 4. Contact & Opening Hours * **Opening Hours:** Monday – Friday: 8:00 AM – 8:00 PM, Saturday: 9:00 AM – 3:00 PM. * **Email:** support@libromundo.fake * **Phone:** +44 20 7946 0192